SBS - ltd Privacy Policy

At Stainless Balustrade Solutions Ltd. ("SBS"), one of our main priorities is the privacy and security of our users' information. This Privacy Policy document explains the types of information that are collected and recorded by SBS - Ltd and how we use it.

Stainless Balustrade Solutions Ltd. built the SBS - Ltd App as a business service application for employees, contractors, and authorized personnel. This SERVICE is provided by Stainless Balustrade Solutions Ltd. and is intended for use as is.

This policy is used to inform users regarding our policies with the collection, use, and disclosure of Personal Information when using the SBS - Ltd mobile application.

If you choose to use our Services, then you agree to the collection and use of information in relation to this policy. The information that we collect is used for providing, maintaining, and improving our services. We will not use or share your information except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide certain personally identifiable information, including but not limited to:

• Name
• Email address
• Employee information
• User account credentials
• Contact information provided by users

The information that we request will be retained by us and used as described in this Privacy Policy.

Project and Business Information

As part of business operations, the App may collect and store:

• Project details
• Task assignments
• Work-related documents
• Images and files uploaded by users
• Activity logs and project updates

Device Information

Whenever you use our Service, we may automatically collect information from your device, including:

• Device type and model
• Operating system version
• Application version
• Device identifiers
• Internet Protocol (IP) address
• Diagnostic and crash information

Location Information

The App may collect location information when required for business operations, project tracking, attendance verification, or other company-related purposes. Location data is collected only when authorized by the user and permitted through device settings.

How We Use Information

• Providing and maintaining the App's services
• Authenticating users and managing access
• Supporting project management activities
• Enabling document and file uploads
• Sending notifications and updates
• Improving application performance and security
• Monitoring and analyzing usage trends
• Complying with legal and organizational requirements

Push Notifications

The App may send push notifications related to:

• Project updates
• Task assignments
• Document uploads
• System announcements
• Other work-related communications

Users may manage notification preferences through their device settings.

Document and File Uploads

Users may upload documents, images, and other files related to company projects and operations. Uploaded content is stored securely and is accessible only to authorized users according to company permissions and access controls.

Log Data

We want to inform users that whenever they use our Service, in the event of an error in the App, we may collect data and information (through third-party products) on the user's device called Log Data.

This Log Data may include information such as:

• Device IP address
• Device name
• Operating system version
• App configuration details
• Time and date of service usage
• Diagnostic information and statistics

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from websites that you visit and are stored on your device.

This Service does not use cookies directly. However, third-party services or libraries integrated into the App may use cookies or similar technologies to improve their services and user experience.

Service Providers

• To facilitate our Service
• To provide services on our behalf
• To perform Service-related functions
• To assist us in analyzing how our Service is used
• To provide cloud hosting, analytics, technical support, and maintenance services

Data Sharing

We do not sell personal information.

Information may be shared:

• With authorized employees and administrators within the organization
• With trusted service providers supporting the operation of the App
• When required by law, legal process, or regulatory obligations
• To protect the security, rights, and integrity of the organization and its users

Security

We value your trust in providing your information and strive to use commercially acceptable means of protecting it. We implement reasonable administrative, technical, and organizational safeguards against unauthorized access, disclosure, alteration, or destruction of data.

However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

Information is retained only for as long as necessary to:

• Support business operations
• Fulfill contractual obligations
• Meet legal and regulatory requirements
• Resolve disputes and enforce company policies

Data may be deleted, archived, or anonymized when no longer required.

User Rights

Depending on applicable laws, users may have the right to:

• Access their personal information
• Request correction of inaccurate information
• Request deletion of personal information where applicable
• Raise concerns regarding data processing activities

Requests regarding personal information may be submitted using the contact details below.

Links to Other Sites

This App may contain links to external websites or services. If you click on a third-party link, you will be directed to that site. These external sites are not operated by us, and we strongly advise you to review their privacy policies.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Children's Privacy

This App is intended solely for authorized employees, contractors, and business users. It is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Users are advised to review this page periodically for any changes.

Any changes become effective immediately upon posting within the App or on the associated privacy policy page.

Contact Us

If you have any questions or suggestions regarding this Privacy Policy, please contact us: